Frequently Asked Questions

Q: How do I access my purchased manual?

Once your purchase is complete, access to your manual is provided immediately. You will receive an email confirmation at the address used during checkout, which includes a download link for your digital manual (typically in PDF format).

If you created a FlashFix account at checkout, you can also log in at any time to access your manual under the “Downloads” or “Order History” section.

Tip: If you don’t see the email within a few minutes, please check your spam or junk folder.

Q: What if I have trouble downloading or opening the file?

If you’re experiencing issues downloading or opening the manual:

  1. Check your internet connection and try a different web browser.

  2. Make sure you have a PDF reader installed. Most devices support PDF files by default, but you can use free tools like Adobe Acrobat Reader if needed.

  3. If the download link has expired or isn’t working, contact our support team — we’ll resend a new link promptly.

  4. If the file appears corrupt or won’t open, let us know. We’ll provide a fresh copy or an alternate way to access your manual.

Our goal is to ensure you receive your product without hassle.

Q: Will I receive anything in the mail? Are these physical books?

No — all FlashFix manuals are digital downloads only. You will not receive a physical book, CD, or USB drive in the mail.

Instead, you will download a PDF file (or similar digital format) that you can:

  • Save to your device

  • Print if needed

  • Access immediately after purchase

This digital format allows for instant access, searchability, and convenient backups, with no shipping costs or delays.

Q: Can I print the manual or use it on multiple devices?

Yes! Your manual is for personal use, and once downloaded, you can:

  • Open it on any device you own — desktop, laptop, tablet, or phone

  • Print the full manual or just the specific pages you need for a job

We encourage printing out relevant sections for use in the garage or on-site. However, please note that our manuals are copyrighted, and redistribution or sharing of the file beyond your personal use is not permitted.

Still Have Questions?

Feel free to reach out via our Contact Us page or by email/phone — we’re happy to help with anything related to your purchase or product use.

Company name: FlashFix LLC

Address: 539 W. Commerce St #4695, Dallas, Texas, 75208, United States

E-Mail: support@flashfixs.com

Contact Form: Contact

Phone: +13073102473

Company number: (760) 615-3368

TAX Number: 981855977

Customer service: Monday to Friday between 9:00 am to 5:00 pm.